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Testimonials

Check out what our community of participants, their families, allied health practitioners and support coordinators are saying about Kindred Health Group. 

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Jo Sheppard
Sister of NDIS Participant

July 2023

I am writing to express my thanks to Kindred Health Group in their excellent care of my brother Paul.
Paul has suffered from a mental disability most of his life and now at the age of 59 I can say he has never been
happier thanks to his support worker.
Paul has been quite reclusive most of his adult life. He has found it difficult to connect with people and trust
them. He has very little joy in his life but this has all changed thanks to the kindness and care of his support
person.
He has been so excited with going on excursions for new furniture, clothes, decorating his room and having
someone who can identify his needs and actually cares.
I am updated on a regular basis of his progress with calls and photos and can see the happiness in his face .
Thank you so much Kindred Health, you have made such a difference to Paul's quality of life and I cannot
recommend you enough.

Dionne Nigli
Team Leader - Support Coordinator, Community Solutions

July 2023

As a support coordinator who utilises their support worker services for my clients, I have been consistently impressed by the exceptional level of care and dedication demonstrated by the Kindred Health team.

 

Under Cindy's visionary leadership, Kindred Health has created a nurturing and inclusive environment that ensures the unique needs of every individual are met with compassion and professionalism. The support workers provided by Kindred Health are not only highly skilled but also incredibly kind-hearted and empathetic. They have made a significant positive impact on the lives of my clients, offering unwavering support and companionship during challenging times.

 

Cindy's passion for providing high-quality care and her commitment to excellence have set the standard for the entire team at Kindred Health. Their personalised approach and attention to detail have greatly enhanced the overall well-being of my clients, providing them with a sense of security and comfort.

 

I wholeheartedly recommend Kindred Health to any professional seeking reliable, compassionate, and high-quality support worker services.

Senior Mental Health Occupational Therapist
Metro Mental Health Service

June 2023

Kindred have supported a client of this service with his psychosocial disability.  In contrast the previous support provider compared to Kindred was not well organised and was not able to offer consistent support workers or effective coordination.  I was always pleased for my client that we had found Kindred and I was amazed at not only the contrast in the care but in the willingness of Kindred to effortlessly “go the extra little bit” for my client who sometimes was difficult to form a bond with.

 

The quality of care offered by Kindred was high. The support workers were well trained and adaptable in their approach. They were able to engage with a difficult client who had vision and communication difficulties as well as obsessional and cultural contrasts. All of the support workers were able to be compassionate and formed a real bond of care and interest in the client.

 

At all times my communications with Kindred were satisfying and professional. Emails and calls were answered promptly and support staff were on time for scheduled meetings. On visits to the home it was clear that the support was indeed taking some considerable effort to support the client in retaining his dignity as well as his general health, the cleanliness of his home and his linkage to the local community.

 

The care that was offered was the same you would expect from a family member and the client’s quality of life improved and sustained through the input of Kindred. Due to the support he received he was able to reduce his intrusions upon neighbours and secure his place in the community.

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